General

  1. Does it cost any money to register on SportyBet Kenya?

    No. It’s completely free of charge.

  2. How do I register on SportyBet Kenya?

    Visit SportyBet Kenya website and click on “Register” in the top-right corner, fill in the registration details and follow the given steps. You can also choose to send a SMS with "signup", "register" or "accept" to 22022.

  3. Can I change my username?

    Unfortunately not; the username, which should be a verified phone number, that you have chosen during the registration process cannot be changed once you have created your account.

  4. How can I retrieve my login details?

    To retrieve your password, please click on “Forgot Password?” below the login area.

    If you have forgotten your username, please contact us.

  5. How do I change my password?

    Login into your account, go to "My Account" drop down menu and select "My Account Info", then click on "Change Password".

  6. How do I update my personal details?

    Login into your account, go to "My Account" drop down menu and select "My Account Info". You can then change your profile as desired.

  7. What is the minimum age for betting with SportyBet Kenya?

    It is strictly forbidden for persons under the age of 18 to open an account and use our services.

  8. Where can I find SportyBet's Terms & Conditions?

    At the bottom of the website (footer) you will find SportyBet's Terms & Conditions.

  9. What is the maximum Payout?

    The maximum payout is KES 1,000,000 for sports. There is no limit for Jackpot payout.

  10. How many selections can I add to my betslip?

    The maximum number of selections you can add to your betslip is 30, however it allows a maximum of 15 selections added to a betslip if you are playing System bets.

  11. How to withdraw money?

    To withdraw your winnings, simply go to "My Account" and find the "Withdraw" button. Enter the desirable amount to withdraw and click on “Withdraw”. Your winnings will be immediately sent to your M-pesa account after your confirmation.

  12. Are there any fees for withdrawals?

    KES 33 Carrier fees will be applied to each transaction.

  13. What is the usual withdrawal processing time?

    Withdrawals with an amount less than KES 140,000 per day will be processed instantly.

    If your withdrawal was not processed instantly, please contact us.

  14. How to become a Partner of SportyBet?

    If you are interested in becoming a partner of SportyBet, please click Become a Partner to sign up. It is also possible to reach us through our hot line 0207640825, or by sending an e-mail to kenya.support@SportyBet.com, our team of professionals will respond to your request within 3 business days.

Sports

  1. How do I place a bet?

    At SportyBet, you are free to place all kinds of bets: Singles, Multiples and System (combined) bets.

    Multiple and System bets may include different sports: football, tennis, basketball, etc.

  2. What is the minimum and maximum stake for a ticket?

    The minimum stake amount for a ticket is KES 50, and the maximum stake amount is KES 500,000.

  3. What is the maximum payout?

    The maximum payout for a bet is KES 1,000,000, while there is no limit for Jackpot payout.

  4. Where can I see my Sports bet history?

    Go to the top-right corner of our website or check the "My Accounts" drop down menu, and find "Bet History". You will find a list of all bets you have placed, including settled and unsettled bets.

  5. Where can I see my Virtual bets?

    Click on the "Virtuals" tab. After the new page is fully loaded, please click on "MY BETS" next to "BETSLIP". You will find a list of all bets you have placed. To check more details on previewsly placed bets, please click on "Bets History" in the "MY BETS" area.

  6. Can I cancel a bet?

    No. A confirmed bet cannot be cancelled for any reason.

  7. What is a “Void Bet”?

    "Void Bet" means the bet is either nil or invalid. This occurs when an event is postponed, or an event's results are unverifiable, among other circumstances. Once a match has been set as void (which will considered has having an odd of 1.00), other selections of a winning ticket will then be paid out regularly. If you are unsure about why your bet has been marked as "Void", please contact us.

  8. Where can I find statistics for real sports?

    For your assistance, SportyBet Kenya provides statistical information on events during bets.

    Click on "" next to the odds to fully enjoy this service.

  9. Where I can find the results of an event that has ended?

    For your assistance, SportyBet Kenya provides information about the results of events. Simply click on “Results” at the Homepage to easily check all the results of the events in which you are interested in.

  10. What is Live Betting?

    Live Betting is an exciting form of wagering that allows you to place bets on ongoing events. The odds are dynamic and change in accordance to the course of the actual event, offering double the excitement as you get to monitor the event while it is being played.

  11. What is banker?

    A banker is a selection which a customer believes is certain to win. If a banker is selected, it will be included in every combination. Only winning bets provide return to the customer.

How to Play "Sports"

  1. Click on the "Sports" tab to check our "popular" events area.
  2. View important prematch games in the "Highlights" area.
  3. Browse ongoing live betting games or virtuals to place a bet.
  4. We do not only provide sports betting for Football, but we also provide all kinds of bets for other sports.
  5. Choose events you wish to play and select the odds by clicking on them. The chosen selections (no more than 30) will be automatically added to the betslip.
  6. The value of every single stake should always be between Ksh50-500,000. Click on "Place Bet" and "Confirm" the bet to place it.
  7. A message will be displayed to inform whether a bet has been successfully placed or not.

Football

The outcome of a bet on a football event is based on the scheduled minutes of play plus injury time. Unless otherwise stated for specific bet typologies overtimes and penalty shoot outs will not affect the outcome of the bet.

1X2.

The outcome of the entire match. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins).

1st HT 1X2.

The outcome of the first half time of the match. There are 3 possible outcomes: 1 (considering only the goals scored during the 1st HT the home team wins), X (considering only the goals scored during the 1st HT the two teams draw), 2 (considering only the goals scored during the 1st HT the away team wins).

2nd HT 1X2.

The outcome of the second half time of the match, without considering the score achieved during the first halftime. There are 3 possible outcomes: 1 (considering only the goals scored during the 2nd HT the home team wins), X (considering only the goals scored during the 2nd HT the two teams draw), 2 (considering only the goals scored during the 2nd HT the away team wins).

Double Chance (DC).

The outcome of the entire match. There are 3 possible outcomes: 1X (at the end of the match the home team wins or draws), X2 (at the end of the match the away team wins or draws), 12 (at the end of the match the home team wins or the away team wins).

1st HT Double Chance.

The outcome of the first half time of the match. There are 3 possible outcomes: 1X (considering only the goals scored during the 1st HT the home team wins or draws), X2 (considering only the goals scored during the 1st HT the away team wins or draws), 12 (considering only the goals scored during the 1st HT the home team wins or the away team wins).

2nd HT Double Chance.

The outcome of the second half time of the match, without considering the score achieved during the first halftime. There are 3 possible outcomes: 1X (considering only the goals scored during the 2nd HT the home team wins or draws), X2 (considering only the goals scored during the 2nd HT the away team wins or draws), 12 (considering only the goals scored during the 2nd HT the home team wins or the away team wins).

Draw No Bet (DNB).

Which team will win the match. If the teams draw the selection will be void and will not be included in the computation of a possible bonus.

1st HT Draw No Bet.

Which team will be winning at the end of the 1st HT. If during the 1st HT the two teams score the same amount of goals the selection will be void and it will not be included in the computation of a possible bonus.

2nd HT Draw No Bet.

Which team will be winning at the end of the 2nd HT, without considering the goals scored during the 1st HT. If during the 2nd HT the two teams score the same amount of goals the selection will be void and it will not be included in the computation of a possible bonus.

Goal Goal / No Goal (GG/NG).

There are two possible outcomes: GG (both teams score at least one goal each during the whole match), NG (one or both the teams do not score any goal during the whole match).

1st HT Goal Goal / No Goal.

There are two possible outcomes: GG (both teams score at least one goal each during the first half time of the match), NG (one or both the teams do not score any goal during the first half time of the match).

2nd HT Goal Goal / No Goal.

There are two possible outcomes: GG (both teams score at least one goal each during the second half time of the match), NG (one or both the teams do not score any goal during the second half time of the match).

Odd/Even.

If the number of goals scored during the entire match is going to be odd or even. A 0-0 result is considered even.

1st HT Odd/Even.

If the number of goals scored during the first half time of the match is going to be odd or even. A 0-0 result is considered even.

2nd HT Odd/Even.

If the number of goals scored during the second half time of the match is going to be odd or even. A 0-0 result is considered even.

Odd/Even Home.

If the number of goals scored by the home team during the entire match is going to be odd or even. If the home team does not score any goal the winning selection is even.

Odd/Even Away.

If the number of goals scored by the away team during the entire match is going to be odd or even. If the away team does not score any goal the winning selection is even.

Score/No Score.

If the selected team (home team or away team) will score any goal during the entire match.

1st HT Score/No Score.

If the selected team (home team or away team) will score any goal during the first half time of the match.

2nd HT Score/No Score.

If the selected team (home team or away team) will score any goal during the second half time of the match.

Number of Goals.

The exact number of goals that will be scored during the entire match.

Total Goals.

The number of goals that will be scored during the entire match choosing among the ranges offered. There are three possible outcomes: 0-1, 2-3, 4 or more.

1st HT Total Goals.

The number of goals that will be scored during the first half time of the match choosing among the alternatives offered.

2nd HT Total Goals.

The number of goals that will be scored during the second half time of the match choosing among the alternatives offered.

Total Goals Home.

The number of goals that will be scored by the home team during the whole match choosing among the alternatives offered.

Total Goals Away.

The number of goals that will be scored by the away team during the whole match choosing among the alternatives offered.

Correct Score.

The correct score of the entire match.

1st HT Correct Score.

The correct score of the first half time of the match.

2nd HT Correct Score.

The correct score of the second half time of the match, without considering the goals scored during the first half time.

Multi Goal

The number of goals scored during the match based on different ranges. There are 13 ranges, between 1 and 6 goals and a selection for 7 or more. In the event of no goal scored, all the bets will be lost.

Half Time / Full Time.

The outcome of the 1st half time of the match together with the outcome of the entire match.

HT More Goals.

In which half time will be scored more goals. There are three possible outcomes: 1 HT (during the first half time will be scored more goals), 2 HT (during the second half time will be scored more goals) and X HT (during the first and the second half time will be scored the same amount of goals).

Home Win to Nil.

Whether or not the home team will win conceding any goal to his opponent. There are two possible outcomes: Yes (the home team wins without conceding any goal) and No (the home team loses, draws and/or concedes at least one goal to its opponent).

Away Win to Nil.

Whether or not the away team will win conceding any goal to his opponent. There are two possible outcomes: Yes (the away team wins without conceding any goal) and No (the away team loses, draws and/or concedes at least one goal to its opponent).

Winning Margin Home.

The margin of victory of the home team choosing among the alternatives offered. The margin of victory is computed subtracting to the amount of goals scored by the home team the amount of goals scored by the away team.

Winning Margin Away.

The margin of victory of the away team choosing among the alternatives offered. The margin of victory is computed subtracting to the amount of goals scored by the away team the amount of goals scored by the home team.

Penalty Yes/No.

If at least one penalty will be assigned during the match. The outcome of this bet typology is based on the scheduled minutes of play plus injury time. Overtimes and penalty shoot outs will not affect the outcome of the bet.

Correct Score Corner.

The correct score of corner kicks performed during the match. Only corners performed during Regular Time will be considered valid. Any corners performed during Extra Time will not be considered valid.

Goal/No Goal (2 goals)

If both teams score at least two goals, the eventual outcome is GOAL. If at least one of the two teams does not score at least two goals, the outcome is NOGOAL.

Kick Off

Which team will kick off at the beginning of the match.

First Team to Score

If the first goal of the game is scored by the home team, the outcome is 1. If the first goal of the game is scored by the away team, the outcome is 2. If no goal is scored (0-0), the outcome is X.

Last Team to Score

If the last goal of the game is scored by the home team, the outcome is 1. If the last goal of the game is scored by the away team, the outcome is 2. If no goal is scored (0-0), the outcome is X.

Home Win Both Halves

If the home team wins both halves, the winning outcome is YES. In all other cases the winning outcome is NO NB: The two halves will be considered as independent between each other, for example at the end of the first half, the score is 2-0 and the final result is 3-1 then the result of the first half is 2-0 and the result of the second is 1-1.

Away Win both Halves.

If the away team wins both halves, the winning outcome is YES In all other cases the winning outcome is NO NB: The two halves will be considered as independent between each other, for example at the end of the first half, the score is 2-0 and the final result is 3-1 then the result of the first half is 2-0 and the result of the second is 1-1.

Home win either half.

If the home team wins at least one half, the outcome will be YES In all the other cases, the outcome will be NO NB: The two halves will be considered as independent between each other, for example at the end of the first half, the score is 2-0 and the final result is 3-1 then the result of the first half is 2-0 and the result of the second is 1-1.

Away win either half.

If the away team wins at least one half, the outcome will be YES In all the other cases, the outcome will be NO NB: The two halves will be considered as independent between each other, for example at the end of the first half, the score is 2-0 and the final result is 3-1 then the result of the first half is 2-0 and the result of the second is 1-1.

1X2 – First 5 Minutes

The outcome of the first five (5) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 04:59 to be classed in the first 5 minutes. Official reports of the leagues organizing the events and reports from official provider will be used to determine the correct outcome.

1X2 – First 10 Minutes

The outcome of the first ten (10) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 09:59 to be classed in the first 10 minutes. Official reports of the leagues organizing the events and reports from official provider will be used to determine the correct outcome.

1X2 – First 15 Minutes

The outcome of the first fifteen (15) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 14:59 to be classed in the first 15 minutes. Official reports of the leagues organizing the events and reports from official provider will be used to determine the correct outcome.

1X2 – First 20 Minutes

The outcome of the first twenty (20) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 19:59 to be classed in the first 20 minutes. Official reports of the leagues organizing the events and reports from official provider will be used to determine the correct outcome.

1X2 – First 30 Minutes

The outcome of the first thirty (30) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 29:59 to be classed in the first 30 minutes. Official reports of the leagues organizing the events and reports from official provider will be used to determine the correct outcome.

1X2 – First 60 Minutes

The outcome of the first sixty (60) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 59:59 to be classed in the first 60 minutes. Official reports of the leagues organizing the events and reports from official provider will be used to determine the correct outcome.

1X2 & GG/NG.

If the final result of the match will be 1, X or 2 and if both teams will score at least one goal each during the whole match (GG) or one or both the teams do not score any goal during the whole match (NG). The bet offers six possible outcomes: 1&GG, X&GG, 2&GG, 1&NG, X&NG e 2&NG.

HT COMBO (1X2 + O/U 1.5).

The outcome of the First Half together with the number of goals scored during the First Half of the match by considering the indicated spread. Six outcomes are possible:

  • 1&Over 1.5= Home team wins and more than 2 goals are scored;

  • X&Over 1.5= The match ends in a draw and more than 2 goals are scored;

  • 2&Over 1.5= Away team wins and more than 2 goals are scored;

  • 1&Under 1.5= Home team wins and less than 2 goals are scored;

  • X&Under 1.5= The match ends in a draw and less than 2 goals are scored;

  • 2&Under 1.5= Away team wins and less than 2 goals are scored.

1X2 + GG.

If both teams score and the outcome of the match. Six possible outcomes are offered:

  • 1&GG=The home team will win and both teams will score;

  • X&GG=The teams will draw and both teams will score;

  • 2&GG=The away team will win and both teams will score;

  • 1&NG=The home team will win and at least one team won't score;

  • X&NG=The teams will draw and at least one team won't score;

  • 2&NG=The away team will win and at least one team won't score.

1X2 HT & GG/NG HT.

The outcome of the first half and if both teams score in first half. Six possible outcomes are offered:

  • 1 HT & GG=The home team will win the first half and both teams will score in the first half;

  • X HT & GG=The teams will draw the first half and both teams will score in the first half;

  • 2 HT & GG=The away team will win the first half and both teams will score in the first half;

  • 1 HT & NG=The home team will win the first half and at least one team won't score in the first half;

  • X HT & NG=The teams will draw the first half and at least one team won't score in the first half;

  • 2 HT & NG=The away team will win the first half and at least one team won't score in the first half.

DC Combo

The double chance result of the match combined with the other offered possibilities. Both outcomes must occur for the selection to be a winner. Options available are:

  • 1X & GG = Home win or draw FT result & both teams score in the match

  • 1X & NG = Home win or draw FT result & one or neither teams score in the match

  • X2 & GG = Away win or draw FT result & both teams score in the match

  • X2 & NG = Away win or draw FT result & one or neither teams score in the match

  • 12 & GG = Home win or Away win & both teams score in the match

  • 12 & NG = Home win or Away win & one or neither teams score in the match

Chance Mix

The winning outcome of the match OR whether both, one or nether teams will score in the match. Only one prediction has to occer for the bet to be a winner. Options available are:

  • 1 or GG = Either home team win or both teams score in the match

  • X or GG = Either the match finishes a draw or both teams score in the match

  • 2 or GG = Either away team win or both teams score in the match

  • 1 or NG = Either home team win or one or neither teams score in the match

  • X or NG = Either the match finishes a draw or one or neither teams score in the match

  • 2 or NG = Either away team win or one or neither teams score in the match

Team to Score.

Which team will score during regular time. There are four possible outcomes;

  • Only Home – only home team will score at least a goal

  • Only Away – only away team will score at least a goal

  • Both Teams – both teams will score at least a goal

  • None – None of the teams will score a goal.

Highest Scoring Half.

You have to predict in which half time will be scored more goals. There are three possible outcomes: 1st (during the first half time will be scored more goals), 2nd (during the second half time will be scored more goals) and Equal (during the first and the second half time will be scored the same amount of goals).

Clean Sheet Home/Away.

Teams clean sheet means betting on a team to prevent the other team from scoring a goal. Yes or No in the match.

  • Clean sheet Home Team “Yes” – If the Away team does not score a goal, the bet is a winner.

  • Clean sheet Home Team “No” –If the Away team does score a goal, the bet is a winner.

  • Clean sheet Away Team “Yes” – If the Home team does not score a goal, the bet is a winner.

  • Clean sheet Away Team “No” – If the Home team does score a goal, the bet is a winner.

Own goals count to the team credited with the goal.

Home No Bet (HNB).

If the away team will win the match or if the match will end in draw. If the home team will win the match, the bet will be declared void and will not be included in the computation of a possible bonus.

Away No Bet (ANB).

If the home team will win the match or if the match will end in draw. If the away team will win the match, the bet will be declared void and will not be included in the computation of a possible bonus. Correct Score 1st Half Time & Final Correct Score (HT/FT CS). The correct score of first half time and the correct score of the entire match. The selection “4Plus” includes 4 or more goals scored (e.g. 2-2, 3-1, 3-2,…).

Extratime (Yes/No).

Whether extra time will be played or not. There are two selections to choose from; YES – there will be extratime or NO – there won’t be extratime in the match. In case the match is not played or suspended, all bets will be voided.

1X2 – First 5 Minutes.

The outcome of the first five (5) minutes. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). Events must happen between 0:00 and 04:59 to be classed in the first 5 minutes. Official reports of the leagues organizing the events will be used to determine the correct outcome.

Over/Under (spread).

If the total number of goals scored during the regular time will be over or under the spread indicated. Depending on the spread proposed it is possible to make a distinction between "Classic Over/Under" (0.5, 1.5, 2.5, 3.5 and 4.5), "Integer Over/Under" (1, 2, 3 and 4) and "Fractional Over/Under" (0.25, 0.75, 1.25, 1.75, 2.25, 2.75, 3.25, 3.75, 4.25 and 4.75).

1st HT Over/Under (spread).

The functioning is the same of the Over/Under, but only goals scored during the first half time of the match are considered.

2nd HT Over/Under (spread).

The functioning is the same of the Over/Under, but only goals scored during the second half time of the match are considered.

Over/Under Home (spread).

The functioning is the same of the Over/Under, but only goals scored by the home team are considered.

Over/Under Away (spread).

The functioning is the same of the Over/Under, but only goals scored by the away team are considered.

Handicap

The final result of the match taking in consideration the handicap in brackets. For example, (0:1) indicates that the AWAY team has one goal advantage, as for (1:0) indicates that the HOME team has one goal advantage.

1st HT 1X2 Handicap (spread).

The functioning is the same of the basic 1X2 Handicap, but only goals scored during the first half time of the match are considered. 2nd HT 1X2 Handicap (spread). The functioning is the same of the basic 1X2 Handicap, but only goals scored during the second half time of the match are considered.

Basketball

The outcome of a bet on a basketball event is based on the scheduled regular time plus eventual extra time/times played subsequently to a draw during regular time.

Head to Head (HH).

Winner of the entire match. There are 2 possible outcomes: 1 HH (the home team wins), 2 HH (the away team wins).

1X2 Basket

The result of the match after regular time only.

1X2 1st Quarter.

The outcome of the first quarter of the match. There are 3 possible outcomes: 1 (considering only the points scored during the 1st Quarter the home team wins), X (considering only the points scored during the 1st Quarter the two teams draw), 2 (considering only the points scored during the 1st Quarter the away team wins). Interruptions taking place during later stages of the match do not influence this bet typology, even if as a consequence of such interruption the match is repeated.

1X2 1st Half.

The outcome of the first half of the match. There are 3 possible outcomes: 1 (considering only the points scored during the 1st Half the home team wins), X (considering only the points scored during the 1st Half the two teams draw), 2 (considering only the points scored during the 1st Half the away team wins). Interruptions taking place during later stages of the match do not influence this bet typology, even if as a consequence of such interruption the match is repeated.

Heads-Up with Handicap (spread).

The handicap is given to the favourite team. If you bet on the stronger team, it will need to perform better than the handicap for you to win your bet (the handicap will be preceded by the sign “-“and on the website). The handicap will in fact be subtracted from its final score. Extra time is taken into consideration.

1st Quarter Heads-Up with Handicap (spread).

The functioning is the same of the basic Heads-Up with Handicap, but only points scored during the first Quarter are considered. Interruptions taking place during later stages of the match do not influence this bet typology, even if as a consequence of such interruption the match is repeated.

1st Half Heads-Up with Handicap (spread).

The functioning is the same of the basic Heads-Up with Handicap, but only points scored during the first Half are considered. Interruptions taking place during later stages of the match do not influence this bet typology, even if as a consequence of such interruption the match is repeated.

Over/Under (spread).

If the total number of points scored during the regular time will be over or under the spread indicated.

1st Quarter Over/Under (spread).

If the total number of points scored during the first Quarter will be over or under the spread indicated. Interruptions taking place during later stages of the match do not influence this bet typology, even if as a consequence of such interruption the match is repeated.

1st Half Over/Under (spread).

If the total number of points scored during the first Half will be over or under the spread indicated. Interruptions taking place during later stages of the match do not influence this bet typology, even if as a consequence of such interruption the match is repeated.

Odd/Even.

If the number points scored during the match is going to be odd or even.

Winning Margin.

Which is the point margin between the two teams.

Winning Margin Home.

By which point margin the home team will win the game.

Winning Margin Away.

By which point margin the away team will win the game.

To Score 1st Point.

Which team will score the first basket of the match.

To Score Last Point.

Which team will score the last basket of the match.

Overtime (Yes/No).

Whether extra time will be played or not. There are two selections to choose from; YES – there will be an overtime or NO – there won’t be an overtime in the match. In case the match is not played or suspended, all bets will be voided.

1-2 Half Time (2 way)

Which team will be the lead at the end of first playing half. In the event of draw, the bets will be declared void.

Race to x Points

Which team will reach the named number of points first in the match.

Tennis

Head to Head (HH).

The winner of the match. There are 2 possible outcomes: 1 HH (the first player wins), 2 HH (the second player wins).

Head to Head (HH) 1st Set.

The winner of the 1st Set. There are 2 possible outcomes: 1 HH (the first player wins the 1st Set), 2 HH (the second player wins the 1st Set).

Head to Head (HH) 2nd Set.

The winner of the 2nd Set. There are 2 possible outcomes: 1 HH (the first player wins the 2nd Set), 2 HH (the second player wins the 2nd Set).

Set Betting.

The correct score of the match in terms of sets won by each player.

Over/Under Games (spread).

If the total number of games played in the match will be over or under the spread indicated. A tiebreak is regarded as a game.

Handicap Games (spread).

The winner of the match adding or subtracting the indicated spread to the result of the match. The handicap, if positive or negative is always associated with the first player.

Odd/Even Games.

If the number of games played during the match is going to be odd or even.

Handicap Set

The winner of the match adding or subtracting the indicated spread to the result of the match.

Example: If you bet on"(H.-2.5) Home" the bet will be winning if the first player wins with a margin of victory of at least 3 sets.

Match result + Over/Under Games Combo

The combined result of which player will win the match and whether the amount of games played in the match is over or under the given number.

Score 1st Set

The exact correct score of the 1st set in the match

Over/Under 1st Set

Whether the amount of games played in the 1st set in the match will be over or under the quoted number

1st Set + Match Winner Combo

Which player will win the 1st set and the match combined.

Number of Sets Played.

The total number of sets played by the two players.

Sets won player 1.

The total number of sets won by the first player.

Sets won player 2.

The total number of sets won by the second player.

Rugby

1X2.

The outcome of the match. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins).

Head to Head (HH).

The winner of the match considering also possible overtimes. There are 2 possible outcomes: 1 HH (the home team wins), 2 HH (the away team wins).

Heads-Up with Handicap (spread).

The handicap is given to the favourite team. If you bet on the stronger team, it will need to perform better than the handicap for you to win your bet (the handicap will be preceded by the sign “-“and on the website). The handicap will in fact be subtracted from its final score. Extra time is taken into consideration.

Odd/Even.

If the number points scored during the match is going to be odd or even.

1X2 1st Half.

The outcome of the first half of the match. There are 3 possible outcomes: 1 (considering only the points scored during the 1st Half the home team wins), X (considering only the points scored during the 1st Half the two teams draw), 2 (considering only the points scored during the 1st Half the away team wins).

Over/Under (spread).

If the total number of points scored during the regular time will be over or under the spread indicated.

Cricket

2 Way.

Which team will win the match? If there is no official result, bets will be void; in case of a tie, matches are settled as a dead heat, unless competition rules determine a winner through a super over/bowl off, where bets are settled on the official result.

1X2.

Which team will win at the end of the match? There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins). A tie is settled as a dead heat. If there is no official result, all bets will be void.

Draw No Bet (DNB).

Who will win the match given that all bets will be void if the match is a draw? If the teams draw the selection will be void and will not be included in the computation of a possible bonus. A tie is settled as a dead heat.

1st Innings - Total:

How many runs will a team score in the first innings of a match?

Winner (incl. Super Over):

Which team will be the winner including super over.

1st Innings - Home/Away Total:

If the home/away team have more or less runs than the allotted total line at the 1st innings.

1st Innings - Home/Away Run Range:

What group of runs does the innings total fall into on an innings runs ladder?

1st Innings - Odd/Even:

Will the number of runs scored in the 1st Innings be odd or even?

1st Innings - Run Range In The Highest Scoring Over:

What group of runs does the total fall into on a "runs in over" ladder?

1st Innings - Team With Highesr Scoring Over:

Which team had the highest scoring over in the 1st inning?

1st Innings Overs 0 To 10 - Home/Away Total:

How many runs from the home/away team will be scored from over 0 to 10?

1st Innings Overs 0 T0 6 - Home/Away Total:

How many runs by the home/away team will be scored from over 0 to 6?

1st Innings Overs 0 To 10 - Home/Away Run Range:

What group of runs does the total fall into on a "runs in over groups" ladder?

1st Innings Overs 0 To 6 - Home/Away Run Range:

What group of runs does the total fall into on a "runs in over groups" ladder?

Will There Be A Super Over:

Whether there is a super over.

1st Over - Total:

Predict the total runs scored during the 1st innings of the match. Extras and penalty runs will be included. If 1st Over is not completed, bets will be void.

1st Over - Odds/Even:

Will the number of runs scored at the 1st over be odd or even? Extras and Penalty runs will be included for settlement purposes. If the relevant period is not finished, all bets on it will be void.

1st Innings Overs 0 To 10 - 1x2:

Predict which team will have the higher score in the 1st Innings after 10 overs. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins).

1st Innings Overs 0 To 6 - 1x2:

Predict which team will have the higher score in the 1st Innings after 6 overs. There are 3 possible outcomes: 1 (the home team wins), X (the teams draw), 2 (the away team wins).

How to Play "Live Betting"

  1. Click on "Live Betting" at the Home page.
  2. Select a specific sport you would like to bet on. Sports include Football, Basketball, Tennis, Rugby and Cricket.
  3. Select between "Multi View", "Single View" (for live matches) or check our "Schedule" for all matches.
  4. Click on "Single View" to view the full market list for an ongoing match.
  5. Click on "Multi View" to quickly check the Match list and Market list of ongoing matches.
  6. Select a live match if you wish to check the real-time changes of such a match. Live stream and match tracker of events are available to you for your own reference.
  7. Choose events you wish to play and select the odds by clicking on them. The chosen selections (no more than 30) will be automatically added to the betslip.
  8. A message will be displayed to inform whether a bet has been successfully placed or not.
  9. Click on "Schedule" to check which matches will have live betting or to place a prematch bet for upcoming matches, including daily upcoming and next four days' matches.

Virtual Football

The game

This is a virtual football game that allows you to place real money bets on the result of virtual football matches featured in a virtual football league. The virtual football games are shown on different Leagues.

Each league has 20 teams. A match lasts 3 minutes and is generated each 3 minutes. Total goals of each match is up to 6. All players playing the game at the same time, see the same matches and the same results, wherever they are.

All match simulations are created through a combination of Artificial Intelligence and independent random number generators. The performance of the players are based on professional football players (e.g. in terms of no. of goals, fitness, consecutive match-statistics, etc.).

Below is the game screen on opening:

At any time, you may watch the video of each one of the 10 matches in play. See (1) in the image above.

The details of the match you are watching such as goals, goal time and team name are shown below the video. See (2) in the image above.

The live table standings are shown at all times. See (3) in the image above.

You can choose match to see the historical records (including last 5 results of match attended, head to head results, and average goals in last five matches) by clicking matches in the list. See (4) in the image above.

Betting

Betting is allowed up to 10 seconds before kick-off. Betting options for future match days of the current event remain open.

Virtual Football bets cannot share the same betslip with real sports bets.

The following are all betting markets available for Virtual Football:

  1. Final Result: Who will win the match? Place a bet predicting whether the Home team will win, a Draw will occur, or the Away team will win (1 = home team, X = draw, 2 = away team).

  2. Double Chance: Place a bet on two of three possible exclusive outcomes. You can win the bet only when one of two predictions must be true.

    • 1/X: Winning bet if the home team wins or if there is a draw

    • X/2: Winning bet if there is a draw, or the away team wins

    • 1/2: Winning bet if the home team wins or the away team wins

  3. Halftime/Fulltime: Bet on the predictions of halftime and fulltime results of the match. You can win the bet only when both predictions are correct. (Selections: 1/1, 1/X, 1/2, X/1, X/X, X/2, 2/1, 2/X, 2/2)

  4. Goal Goal/No Goal: Place a bet predicting whether one of the teams will not score, or that both will score in a football match. (Goal Goal: Each team will score at least one goal; No Goal: at least one team will not score)

  5. Over/Under: Bet on the total number of goals scored during the match being over or under the given number (e.g., 1.5).

  6. 1X2+Over/Under: Bet on the combined predictions of the end result of the match (Home team win, draw, Away team win) and the winning goals. Both predictions must be true to win. (e.g., Home + over 1.5 means Home team will win and over 1.5 goals will be scored, hence the winning result can be 2-0, 2-1 and etc.)

  7. Total Goals: Bet on the prediction of the total number of goals that will be scored in a match.

  8. Correct Score: Bet on the prediction of the exact final score of a match in the correct order. (Home-Away, e.g., 1-0 means Home team will score 1 goal and away team will not score.)

  9. MultiGoal: Bet on the range which the number of goals scored in a match falls within. (e.g., 0-2 means total goals between 0-2 goals scored.)

  10. Asian Handicap: Bet on the team that will win the match taking into account the handicap assigned to the selected team (ex. -1, for the bet to win the selected team must win by 2 or more goals. If it wins by 1 goals the bet is void, if it draws or loses, the bet is lost).

How to play

The betting area appears below the game view.

To place a bet:

  1. Select an available event. You may bet on any match event after the current one.

  2. You can select any bet option for all available matches. Click on the odds relating to bet you wish to place.

  3. The betslip with your selection will open. Once you have made all your selections, enter the stake in the betslip and click on "Place Bet". After Confirmation, your bet will be placed.

  4. If you win the bet, your winnings will automatically be credited to your account.

  5. To see the list of your Virtual Football bets, please go to Virtuals page and click on "MY BETS" next to "BETSLIP". You will find a list of all bets you have placed. Also you can find details in the "Bets History" in the bottom of "MY BETS".

Virtual Horses

The game

This is a virtual horse racing game that allows you to place real money bets on the result of virtual horse races. A Play for Fun version of the game is not available.

All players playing the game at the same time, see the same races and the same results, wherever they are. All race simulations are created through a combination of Artificial Intelligence and independent random number generators.

Race events and races

Race events are shown continuously. A new race event will start as soon as the current one has finished. Each event has 6 participants. A race has a total duration of approximately 120 seconds.

Below is the game screen on opening:

At any time, you may watch the video of a certain event in play. See (1) in the image above.

The details of the match you are watching such as positions, players and odds for win/place/show markets are shown below the video. See (2) in the image above.

You can see the historical records of participants by clicking on future events in the list. See (3) in the image above.

Betting

Betting is allowed up to 10 seconds prior to the race start. Betting options for future races of the current race days remain open. You can select any bet option for all available matches. Click on the odds relating to bet you wish to place. See (4) in the image above.

The following race betting options are available:

  1. Win – bet on the selected horse to win the race (e.g., Horse No.1 finishes 1st).

  2. Place(1-2) – bet on the selected horse to finish 1st or 2nd position in a race. (e.g., Selection 1: Horse No.1 finishes 1st or 2nd)

  3. Show(1-3) – bet on the selected horse to finish 1st, 2nd or 3rd position in the race (e.g., Selection 1: Horse No.1 finishes 1st, 2nd or 3rd).

  4. Even/Odd – bet on horse No.Even (2/4/6) or horse No.Odd (1/3/5) as winner.

  5. Over/Under – bet on the winner horse is over or under No.3.5 (Selection Over: Horse No.4/No.5/No.6 finishes 1st; Selection Under: Horse No.1/No.2/No.3 finishes 1st).

  6. Exacta – bet on the 2 horses finishing in 1st and 2nd positions, in the order predicted. Both predictions must be correct for the bet to win. (e.g., Selection 1, 2: Horse No.1 finishes 1st, Horse No.2 finishes 2nd)

  7. Quinella – bet on the 2 horses you expect to finish 1st and 2nd in any order. Both predictions must be correct for the best to win. (e.g., Selection1&2: Horses No.1 and No.2 finish 1st and 2nd in any order)

  8. Trifecta – bet on the 3 horses you expect to finish 1st, 2nd and 3rd in the correct order. All three predictions must be correct for the bet to win. (e.g., Selection 1, 2, 3: Horse No.1 finishes 1st, Horse No.2 finishes 2nd, Horse No.3 finishes 3rd)

Your bets

As you make your bet selections by clicking on the odds relating to the bet you wish to place, the betslip will open. Once you have made all your selections, enter your stake in the betslip Stake field and click on Bet. Your bet will be placed.

Virtual Horse Racing bets cannot be combined in the same betslip with bets placed on real sport events.

If your bet is successful, your winnings will automatically be credited to your account.

To see the list of your Virtual Horses bets, please go to Virtuals page and click on "MY BETS" next "BETSLIP". You will find a list of all bets you have placed. Also you can find details in the "Bets History" in the bottom of "MY BETS".

Virtual Greyhounds (Dogs)

The game

This is a virtual dog racing game that allows you to place real money bets on the result of virtual dog races shown continuously 24/7. A Play for Fun version of the game is not available.

All players playing the game at the same time, see the same races and the same results, wherever they are. All race simulations are created through a combination of Artificial Intelligence and independent random number generators.

Race days and races

Race events are shown continuously. A new race will start as soon as the current one has finished. A race lasts approximately 2 minutes. Each race has a fixed number of 6 participants.

Below is the game screen on opening:

Races can be watched at all times. See (1) in the image above.

The current status of the selected race is shown at Section (2).

When betting is open for the selected race, all available betting options are shown at Section (3).

You can see the historical records of participants by clicking on future events in the list. See (4) in the image above.

Betting

Betting is allowed up to 10 seconds prior to the race start. Betting options for future races of the current race event remain open.

The following race betting options are available:

  1. Winner– bet on the selected dog to win the race. (e.g., Dog No.1 finishes 1st)

  2. Place (1-2) – bet on the selected dog to finish 1st or 2nd position in a race. (e.g., Selection 1: Dog No.1 finishes 1st or 2nd)

  3. Show (1-3) – bet on the selected dog to finish 1st, 2nd or 3rd position in the race. (e.g., Selection 1: Dog No.1 finishes 1st, 2nd or 3rd)

  4. Even/Odd – bet on No. Even (2/4/6) or No.Odd (1/3/5) to finish 1st position in a race.

  5. Over/Under – bet on the winner dog is over or under No.3.5 (Selection Over: Dog No.4/No.5/No.6 finishes 1st; Selection Under: /dog No.1/No.2/No.3 finishes 1st).

  6. Exacta – bet on the 2 dogs finishing in 1st and 2nd positions, in the order predicted. Both predictions must be correct for the bet to win. (e.g., Selection 1, 2: Dog No.1 finishes 1st, Dog No.2 finishes 2nd)

  7. Quinella – bet on the 2 dogs you expect to finish 1st and 2nd in any order. Both predictions must be correct for the best to win. (e.g., Selection1&2: Dog No.1 and No.2 finish 1st and 2nd in any order)

  8. Trifecta – bet on the 3 dogs you expect to finish 1st, 2nd and 3rd in the correct order. All three predictions must be correct for the bet to win. (e.g., Selection 1, 2, 3: Dog No.1 finishes 1st, Dog No.2 finishes 2nd, Dog No.3 finishes 3rd)

Your bets

As you make your bet selections by clicking on the odds relating to the bet you wish to place, the betslip will open. Once you have made all your selections, enter your stake in the betslip Stake field and click on bet. Your bet will be placed.

Virtual Dog Racing bets cannot be combined in the same betslip with bets placed on real sport events.

If your bet is successful, your winnings will automatically be credited to your account.

To see the list of your Virtual Greyhounds (Dogs) bets, please go to Virtuals page and click on "MY BETS" next to "BETSLIP". You will find a list of all bets you have placed. Also you can find details in the "Bets History" in the bottom of "MY BETS".

Virtual Speedway

The game

This is a virtual speedway game that allows you to place real money bets on the result of virtual motobike races shown continuously 24/7. A Play for Fun version of the game is not available.

All players playing the game at the same time, see the same races and the same results, wherever they are. All race simulations are created through a combination of Artificial Intelligence and independent random number generators.

Motoarena Torun and races

Race events are shown continuously. A new race event will start as soon as the current one has finished. A race event lasts approximately 2 minute. Each race has a fixed number of 4 participants.

Below is the game screen on opening:

You can watch events continuously. See (1) in the image above

When betting is open for the selected race, all available betting options are shown at Section (2).

The final result of the selected race will be shown below the video.

You can see the historical records of participants by clicking on future events in the list. See (4) in the image above.

Betting

Betting is allowed up to 10 seconds prior to the race start. Betting options for future races of the current race days remain open.

The following race betting options are available:

  1. Win – bet on the selected Motobikes to win the race. (e.g., Motobike No.1 finishes 1st)

  2. Place(1-2) – Bet on the selected Motobike to finish 1st or 2nd position in a race. (e.g., Selection 1: Motobike No.1 finishes 1st or 2nd)

  3. Even/Odd – bet on No. Even (2/4) or No.Odd (1/3) to finish 1st position in a race.

  4. Over/Under – bet on the winner is over or under No.2.5 (Selection Over: Motobike No.3 or No.4 finishes 1st; Selection Under: Motobike No.1 or No.2 finishes 1st).

  5. Exacta – bet on the 2 motobikes finishing in 1st and 2nd positions, in the order predicted. Both predictions must be correct for the bet to win. (e.g., Selection 1, 2: Motobike No.1 finishes 1st, Motobike No.2 finishes 2nd)

  6. Quinella – bet on the 2 motobikes you expect to finish 1st and 2nd in any order. Both predictions must be correct for the best to win. (e.g., Selection1&2: Motobike No.1 and No.2 finish 1st and 2nd in any order)

Your bets

As you make your bet selections by clicking on the odds relating to the bet you wish to place, the betslip will open. Once you have made all your selections, enter your stake in the betslip Stake field and click on Bet. Your bet will be placed.

Virtual Speedway Racing bets cannot be combined in the same betslip with bets placed on real sport events.

If your bet is successful, your winnings will automatically be credited to your account.

To see the list of your Virtual Speedway bets, please go to Virtuals page and click on "MY BETS" next to "BETSLIP". You will find a list of all bets you have placed. Also you can find details in the "Bets History" in the bottom of "MY BETS".

Virtual Bikes

The game

This is a virtual bike racing game that allows you to place real money bets on the result of virtual bike races shown continuously 24/7. A Play for Fun version of the game is not available.

All players playing the game at the same time, see the same races and the same results, wherever they are. All race simulations are created through a combination of Artificial Intelligence and independent random number generators.

Events and races

Race events are shown continuously. A new race event will start as soon as the current one has finished. A race event lasts approximately 3 minutes. Each race has a fixed number of 6 participants.

Below is the game screen on opening:

You can watch events continuously. See (1) in the image above

The current status of the selected race is displayed at Section (2).

When betting is open for the selected race, all available betting options are shown at Section (3).

You can see the historical records of participants by clicking on future events in the list. See (4) in the image above.

Betting

Betting is allowed up to 10 seconds prior to the race start. Betting options for future races of the current race days remain open.

The following race betting options are available:

  1. Win – bet on the selected bikes to win the race. (e.g., Bike No.1 finishes 1st)

  2. Place(1-2) – bet on the selected bike to finish 1st or 2nd position in a race. (e.g., Selection 1: Bike No.1 finishes 1st or 2nd)

  3. Show(1-3) – bet on the selected bike to finish 1st, 2nd or 3rd position in the race. (e.g., Selection 1: Bike No.1 finishes 1st, 2nd or 3rd)

  4. Even/Odd – bet on No. Even (2/4) or No.Odd (1/3) to finish 1st position in a race.

  5. Over/Under – bet on the winner is over or under No.3.5 (Selection Over: Bike No.3, No.4 or No.5 finishes 1st; Selection Under: Bike No.1, No.2 or No.3 finishes 1st).

  6. Exacta – bet on the 2 bikes finishing in 1st and 2nd positions, in the order predicted. Both predictions must be correct for the bet to win. (e.g., Selection 1, 2: Bike No.1 finishes 1st, Bike No.2 finishes 2nd)

  7. Quinella – bet on the 2 bikes you expect to finish 1st and 2nd in any order. Both predictions must be correct for the best to win. (e.g., Selection1&2: Bike No.1 and No.2 finish 1st and 2nd in any order)

  8. Trifecta – bet on the 3 bikes you expect to finish 1st, 2nd and 3rd in the correct order. All three predictions must be correct for the bet to win. (e.g., Selection 1, 2, 3: Bike No.1 finishes 1st, Bike No.2 finishes 2nd, Bike No.3 finishes 3rd)

Your bets

As you make your bet selections by clicking on the odds relating to the bet you wish to place, the betslip will open. Once you have made all your selections, enter your stake in the betslip Stake field and click on Bet. Your bet will be placed.

Virtual Bike Racing bets cannot be combined in the same betslip with bets placed on real sport events.

If your bet is successful, your winnings will automatically be credited to your account.

To see the list of your Virtual Bike bets, please go to Virtuals page and click on "MY BETS" next to "BETSLIP". You will find a list of all bets you have placed. Also you can find details in the "Bets History" in the bottom of "MY BETS".

How to Play "Jackpot"

The SportyBet 11 Jackpot Competition consists of predicting the results of 11 matches, which are selected by SportyBet, every week.

To take part and have a chance to win the jackpot, you must get registered and have at least KES 50 in your account. If you correctly predict all 11 match results, you win the Super Jackpot prize! Consolation prizes are awarded also for correctly predicting 10 or 9 match results.

How to Take Part

Make your selections – On the SportyBet 11 Jackpot competition entry page, make your predictions for each one of the listed matches (Home win, Draw, Away win). Stake amount of each combination is KES 50. You can make more than 1 prediction for one match. This will increase the stake amount by KES 50 for every each additional combination formed by your selections.

Check and place bets – Make sure to check all of the selections before you click on the "Place Bet" button. Once submitted, the bets cannot be cancelled, amended or refunded. You may place bets until 17:00 Saturday at Kenya time. The countdown to the competition’s closure time is clearly shown on the competition entry page.

Check the results – on Monday Afternoon at Kenya Time, all match results and prizes will be published in the "Previous Results" on "Jackpot" page.

How to Sign Up/Register

  1. Send an SMS with "join", "accept", "signup" or "register" to 22022.
  2. You will receive a message from us with your password and secret PIN.

    "Welcome to SportyBet! Username: xxxxxx. Password: xxxxxx. PIN: xxxx. Change your default Password after your first login. Make a Deposit to M-pesa Paybill ****** to get FREE GIFTS right now! www.sportybet.com"

How to Deposit

A. M-pesa Paybill:

  1. Go to the M-pesa menu
  2. Select "Payment" services
  3. Click "Paybill"
  4. Enter Business Number: 202202
  5. Enter Account Number: SPORTYBET
  6. Enter the amount you wish to transfer to your SportyBet account
  7. Enter your M-pesa PIN and confirm the request
  8. You will shortly receive an SMS from M-pesa and SportyBet to confirm the transaction was successful. (Messsage from SportyBet: "A total of KES *** has been deposited into your SportyBet account! Your SportyBet's Balance is KES *** (your current Gifts value is KES xxx, which can be used when placing bets)."

B. STK Push:

  1. Send an SMS with "deposit#[deposit amount]" to 22022 and follow the given steps. For example, send "deposit#1000" to 22022, which means you would like to deposit KES 1.000 to your SportyBet account.
  2. Shortly, you will receive an SMS from M-pesa and SportyBet to confirm that the transaction was successful: "A total of KES *** has been deposited into your SportyBet account. Your current SportyBet's Balance is KES 750 (your current Gifts value is KES xxx, which can be used when placing bets)."

How to Withdraw your winnings

  1. Send an SMS with “withdraw#[amount]"#[PIN code]" to 22022. (non case-sensitive)

    Example: “withdraw#5000#1234" to 22022

  2. You will receive a confirmation message from M-pesa as soon as your withdrawal request has been processed: "Your Withdrawal request of KES *** has been processed. A Carrier fee of KES 33.00 is included. Your current SportyBet's Balance is KES *** (your current Gifts value is KES 300, which can be used when placing bets)."

How to check your balance

  1. Send an SMS with "balance" to 22022.
  2. You will receive an SMS from us with your balance: "Your current SportyBet's Balance is KES 3267 (your current Gifts value is KES xxx, which can be used when placing bets). We wish you have fun and win BIG!"

Forgot your PIN

  1. Send an SMS with “PIN" to 22022.
  2. You will receive a message from us: "Your secret PIN is xxxx. Your Username is your Mobile Number. Wish you have a wonderful time at SportyBet."

How to place a bet

Single bet (3 way)

  1. Send an SMS with "[GameID]#[result]#[stake]" to 22022.

    Example: "1234#1#100" to 22022.

  2. You will receive a confirmation message from us: "Confirmation Ticket ID ***. Home Team – Away Team, Result. Stake KES ***. Potential Winnings KES ***. Balance KES ***. Wish you good luck!"

Single bet (GG/NG)

  1. Send an SMS with "GameID#result#stake" to 22022.

    Example: "1234#GG#100" to 22022or "1234#NG#100" to 22022.

  2. You will receive a confirmation message from us: "Confirmation Ticket ID ***. Home Team – Away Team, Result. Stake KES *** (after the Discount Gift of KES ***, you only used KES ***). Potential Winnings KES ***. Balance KES ***. Wish you good luck!"

Single Bet(O/U)

  1. Send an SMS with "GameID#result#stake" to 22022.

    Example: "1234#O2.5#100" to 22022 or "1234#U1.5#100" to 22022.

  2. You will receive a confirmation message from us: "Confirmation Ticket ID ***. Home Team – Away Team, Result. Stake KES *** (after the Discount Gift of KES ***, you only used KES ***). Potential Winnings KES ***. Balance KES ***. Wish you good luck!"

Multi Bet

  1. Send an SMS with “GameID#result#GameID#result#......#stake" to 22022. SMS allows placing a Multiple Bet of up to 14 selections.

    Example: "1234#1#2234#2#3234#X#100" to 22022.

  2. You will receive a confirmation message from us: "Confirmation Ticket ID ***, result#result#result...#result. Stake KES ***(after using your Gift of KES ***, you only paid KES ***). Potential Winnings KES ***. Balance KES ***. Wish you good luck!"

Jackpot

  1. Send an SMS with "JP#11 results" to 22022.

    Example: JP#1X21X21X21X" to 22022 or JP#1*X*2*1*X*2*1*X*2*1*X" to 22022.

  2. You will receive a confirmation message from us:

    "Jackpot Round 8/14-8/21/2017. Confirmation Ticket ID ***. Result*Result*Result*Result*Result*Result*Result*Result*Result*Result*Result. Stake KES ***. Balance KES ***. Wish you good luck!"

Jackpot (How to place a multi-combinations bet)

  1. Send an SMS with "JP#Result*ResultResult*Result *Result*Result*Result*Result*Result *Result*Result*Result" to 22022.

    Example: "JP#12*X*2*1*X*2*1*X*2*2X*1" to 22022.

  2. You will receive a confirmation message from us: "Jackpot Round 8/14-8/21/2017. Confirmation Ticket ID ***. 12*X*2*1*X*2*1*X*2*1*X*2X*1. Stake KES ***. Balance KES ***. Wish you good luck!"

How to check Ticket ID result

  1. Send an SMS with "TicketID#****" to 22022.

    Example: "TicketID#123456" to 22022.

  2. You will receive a confirmation message from us:

    • Single Bet: "GameID/team1 vs team2, GameID/team3 vs team4....., you bet Result#Result#Result, Single KES***, result: running/ lost / won KES ***."

    • Multiple Bet: "GameID/team1 vs team2, GameID/team3 vs team4....., you bet Result#Result#Result, Multiple KES ***, result: running/ lost / won KES ***."

    • System Bet: "GameID/team1 vs team2, GameID/team3 vs team4....., you bet Result#Result#Result, System KES ***, result: running/ lost/ won KES ***; Double KES ***, result: running/ lost/ won KES ***."

    • Jackpot Bet: "Jackpot Round 8/14-8/21/2017. You bet Result*Result*Result *Result*Result*Result*Result*Result *Result*Result*Result. Stake KES ***, result: running/ lost / won KES ***."

    Note: You can only check one ticket ID result per time.

How to check the result of a Game

  1. Send an SMS with "GameID#*****" to 22022.

    Example: "GameID#123456" to 22022.

  2. You will receive a confirmation message from us: "Home Team vs Away Team, Current Result, Match Status, Event Status (Live/Yet to Start/Finished/Cancelled/Delayed/Unknown)"

    Example: "Team1 vs Team2, result 1:1, 1st period, Live"

  1. Send an SMS with "match" to 22022.
  2. You will receive a message from us: "Welcome to SportyBet! Today's recommended matches: GameID/ team1 vs team2. For more matches, check our website www.sportybet.com or call our 24/7 Customer Support on 0207640825. Wish you good luck!"

How to register with SportyBet using your friend's invitation

  1. Send an SMS with "R#inviter's phone number" to 22022.

    Example: "R#07xxxxxxxxx" to 22022.

  2. You will receive a message from us: "Welcome to SportyBet! Username: xxxxxx. Password: xxxxxx. PIN: xxxx. Change your default Password after your first login. Make a Deposit to M-pesa Paybill ****** to get FREE GIFTS right now! www.sportybet.com"

  1. Send an SMS with "Help" to 22022.
  2. You will receive a message from us: "Welcome to SportyBet. 1) To Register: send "join" or "accept" or "register" or "signup" to 22022. 2) To place a Single Bet: GameID#result#stake to 22022. 3) To place a Multiple Bet: GameID#result#GameID#result#....#stake. 4) To check the Jackpot: JP#11 results. 5) To make a Deposit: send "deposit" to 22022. 6) To check the Balance: send "balance" to 22022. Call our 24/7 Customer Support on 0207640825 or start a Live Chat at www.sportybet.com. Wish you a wonderful time at SportyBet!"

How to Register

  1. To register a SportyBet account please visit www.SportyBet.com and click on the “Register” button on the top-right of the Home page, or try our Instant Registration.
  2. Fill in the form with your phone number and password to create an account, or log in via Facebook.
  3. You will receive a verification code via SMS. Please enter the received verification code and click on "Complete Registration".
  4. You are ready to start playing! Please enter your username and password to log into your account.

How to Deposit

To start betting, you need to deposit money in your account using M-pesa. Simply click on "Deposit" on the top-right coner above “My Account”. There are two possible options to deposit.

Online deposit:

  1. Enter the amount you want to deposit.
  2. Click "Top Up Now", then enter your service PIN on your phone to authorize the transaction.
  3. Click "Completed" and it's done!

Paybill

  1. Go to M-pesa menu.
  2. Select "Payment" services.
  3. Click on "Paybill".
  4. Enter the Business Number as 202202.
  5. Enter the Account Number as SportyBet.
  6. Enter the amount you want to transfer to SPORTYBET account.
  7. Enter your M-pesa PIN and Confirm the request.
  8. You will shortly receive an SMS from M-pesa to confirm the transaction was successful.

DISCLAIMER:

SportyBet accepts no responsibility should you make a deposit into any account other than that of the Company, or enter your own account details incorrectly when requesting a withdrawal. Your deposit is credited to the SportyBet username matching the M-pesa mobile number used for making a deposit. It is your responsibility to ensure that you add the correct customer data as indicated on our site instructions and the correct SportyBet account or payment details. In the event that an error occurs, SportyBet accepts no responsibility for recovering these funds and your account will NOT be credited.

Was your deposit unsuccessful?

Try "Manual Reconciliation". However, the precondition is that you have already received an M-Pesa Transaction Code via SMS.

  • Step 1: Log into your account and click on "My Account".
  • Step 2: From the drop-down menu, select the "Transactions" option.
  • Step 3: Click on "Was your Deposit unsuccessful?" right above the transaction list.

  • Step 4: Enter the M-Pesa Transaction Code which M-Pesa sent to your Mobile Phone via SMS. If under the listed situations (a. Deposit displayed as "Failed"; b. Deposit is displayed as "Pending"; c. M-pesa Paybill was used to Deposit, but no records exist), the Deposit transaction's Balance will most probably be added to your account after your confirmation. If this did not work, please contact Customer Care.

How to withdraw

To withdraw your winnings, simply go to "My Account" drop-down menu and click on "Withdraw". Enter the amount you wish to withdraw and click on “WITHDRAW”. Your winnings will be sent to your M-pesa account right away after your confirmation.

Kindly note that Withdrawals will have Carrier fees applied.

DISCLAIMER:

SportyBet accepts no responsibility should you make a deposit into any account other than that of the Company, or enter your own account details incorrectly when requesting a withdrawal. Your winnings will be sent to M-pesa mobile number matching your SportyBet username. It is your responsibility to ensure that you add the correct customer data as indicated on our site instructions and the correct SportyBet account or payment details. In the event that an error occurs SportyBet accepts no responsibility for recovering these funds and your account will NOT be credited.

How to view transactions & bet history

How to view my transactions

  1. Log into your account and click on "My Account".
  2. From the drop-down menu, select the "Transactions" option.
  3. Choose one of 5 transaction categories (Deposits, Withdrawals, Bets, Winnings and Refunds).
  4. Click on the desired tab and the corresponding transaction records will be displayed.

How to view my bet history

Log into your account and click on "Bet History".

How to check your balance

Log into your account, check your Balance by clicking on "Deposit" next to "My Account" on the top-right corner in the Home page.

How to Cashout

What is Cashout?

Cashout is a revolutionary real-time feature that allows you control over your bet. Use it to guarantee yourself a profit, or cut your losses.

What methods can I use to Cashout?

Cashout

You can Cashout on your unsettled bets.

Partial Cashout

You can make a Partial Cashout and leave part of the original Stake untouched. A Partial Cashout is allowed when an unsettled bet is a Single or Multiple with one combination. A Single Bet has 10 possible times to use Partial Cashout and a Multiple Bet has 5 possible times to use Partial Cashout.

How can I use Cashout?

Simply login to your account and select "Cashout" in the betslip. Bets with the "Cashout" icon are eligible for immediate "Cashout".

Please, note that Cashout is only available for Bet Stakes over KES 100. Moreover, bets placed using a Gift are not eligible for "Cashout".

How much will I win?

Your "Cashout" resulting amount depends on the likely outcome of your bet. The more likely it is to win, the greater the amount you can "Cashout" will be.

Cash Out Terms and Conditions

  • Cash Out is available on a wide variety of markets. However, SportyBet has the right to remove some games or competitions or sports from the Cash Out offer at anytime without prior notice.
  • A time delay in accepting a Cashout request is in place. If a price changes or a market suspends then the Cashout of the original amount request may not be successful.
  • If the Cashout request is successful, this will be displayed and the bet will be settled immediately. The actual final result of the related market will have no impact on the Cashout amount.
  • The Cashout amount offered at any time is the total amount that will be returned to your account if successful.
  • Where we have reason to believe that a Cashout is carried out after the outcome of an event is known, we reserve the right to void the orignal bet that was cashed out.
  • Bets placed with Gift cannot be cashed out.
  • SportyBet cannot guarantee that the Cashout feature will be available on your bet selection.
  • SportyBet will not be responsible if the Cashout feature is not available for technical reasons and bets will stand as originally placed during any such period.
  • SportyBet reserves the right to accept or decline any bet/wager requested for any sport, competition, market or bet type that is included in the Cashout feature.
  • SportyBet reserves the right to amend, suspend or remove the Cashout feature at any time for any event, fixture or market. Any bets placed on such events, fixtures or markets will stand as originally placed.
  • SportyBet reserves the right to reverse the settlement of a Cashout if the bet or a market is settled in error.

Bonuses and Gifts

Bonuses: You can get bonus when you win a multi bet with no less than 4 selections. Bonuses start from 5% of the Potential Winning (for 4 selections) and it increases by 5% for each extra selection added to the betslip, to up to 135%.

Bonuses are applied to all selections with odds above 1.20. Bonuses are an extra winning that we offer you at SportyBet, and bonuses can be used to substitute real money when placing bets or withdrawing.

Bonuses are permanently valid in your account.

Events % Bonus
4 5%
5 10%
6 15%
7 20%
8 25%
9 30%
10 35%
11 40%
12 45%
13 50%
14 55%
15 60%
16 65%
17 70%
18 75%
19 80%
20 85%
21 90%
22 95%
23 100%
24 105%
25 110%
26 115%
27 120%
28 125%
29 130%
30 135%

Gifts: these are different from Bonuses. Gifts cannot be withdrawn from your account.

SportyBet offers two types of Gifts:

  1. Cash Gifts, these are reduced from the value of the Total Stake, and do not have any constraints when placing a Bet.

  2. Coupon Gifts, these offer a discount when spending a required amount of money when placing a Bet. It is of conditional use.

All Gifts have an expiry date. Please, go to "My Account" to check all obtained Gifts by clicking on "Gifts".

If you are interested in the latest promotions, please go to the "Promotions" page to view more ongoing campaigns.

Flexible Bet

  1. Flexible Bet is only available for Multiple Bets.
  2. Flexible Bet is only available for Combination Number=1.
  3. Flexible Bets cannot be Cashed Out.
  4. A ticket is won only if a certain amount of the selections are correct out of all selections. For example, a customer chooses 5 or more selections to be correct out of a total of 7 selections and the odds is 15. This means that this customer will only win this ticket if 5 or more selections are correct out of a total of 7 selections. However, odds will be fixed at 15, no matter if the customer wins 5 or more selections out of 7 selections.
  5. For certain Multiple Bets, only a certain amount of Flexible Bets is made available. For example, if the amount of total selections is 20, then the minimum selection that you pick is 14.
  6. Flexible Bets were created in order to reward our most valued customers. If fraudulent activity or abuse is suspected, we reserve ourselves the right to remove Gifts and associated winnings from a given account or any associated accounts.

How to Rebet

What is Rebet?

SportyBet has a brand new REBET feature that allows you to quickly reload open selections and place the bet again. The "Rebet" function is only available for "Real Sports".

How can I Rebet?

Rebet on "Ticket Details" Page
  • Step 1: Log in to your account.
  • Step 2: Go to "Bet History" on the top-right corner.
  • Step 3: Find any running ticket you want to rebet on and go into the "Ticket Details" page.
  • Step 4: Click on "Rebet" button.

Rebet on "Submission Successful" Page
  • Step 1: First, place a bet.
  • Step 2: After placing the bet, you will be redirected to the "Submission Successful" page.
  • Step 3: Click on the "Rebet" button.

How to use Live Odds Boost?

  1. Log in or create a new account at SportyBet.
  2. From Tuesday to Thursday, claim the offer by going to the landing page of the "Live Odds Boost" Promotion.
  3. During Weekends, add one of the English Premier League matches into your betslip. Make sure that your bet is a Single Live bet and it is for the O/U or Next Goal markets.
  4. Use the option on the betslip to apply the token and the odds of your selections will be increased.
  5. Enjoy your boosted winnings and then repeat the process from next Tuesday to Thursday to claim the token and place the Single Live bet on the next Weekends once the next Odds Boost round is made available.

How to Download the SportyBet mobile App

  • Please, go to Home page and click on "Mobile" on the Navigation list.
  • Scan a QR code, click on the "Download for Free" button or enter the URL Address "http://sporty.bet/keapp" in your mobile browser to start downloading the SportyBet App.
  • Install the App on your mobile phone or tablet.
  • Use any of your mobile devices to place bets whenever and wherever you are!

About Us

SportyBet Ltd trading as SportyBet Kenya is licensed by BCLB under the Betting, Lotteries and Gaming Act, Cap 131, Laws of Kenya under License No 683.

A. INTRODUCTION

  1. By using and/or visiting any section (including sub-domains) of the SportyBet.com website or any other websites or applications that we own (the “Website”) and/or registering on the Website, you agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) the Rules applicable to our sports betting, virtual sports, Jackpot, Casino or other gaming products as further referenced at paragraph 2 below (together the "Terms"), and are deemed to have accepted and understood all the Terms and Rules.

    Please read the Terms carefully and if you do not accept the Terms, do not use the Website. The Terms shall also apply to all telephone betting and betting or gaming via mobile devices including downloadable applications to a mobile device (as if references to your use of the Website were references to your use of our telephone betting and/or mobile devices betting facilities).

  2. Where you play any game, or place a bet, using the Website, you will be deemed to accept and agree to be bound by, the Rules which apply to the applicable products available on the Website. The Rules can be found in the "How to play" Section.

  3. We may need to change the Terms from time to time for a number of reasons (including to comply with applicable laws and regulations, and regulatory requirements). All changes will be published on the Website. The most up-to-date Terms will be available on the Website. If any change is unacceptable to you, you should cease using the Website and/or close your account. If, however, you continue to use the Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.

  4. Reference to "SportyBet", "We", "Us" or "Our" is reference to SportyBet.com’s corporate entities.

  5. Reference to "you", "your" or the "customer" is reference to any person using the Website or the services of SportyBet and/or any registered customer of SportyBet.

  6. Reference to "Username" is reference to any person who has registered on our website by using Phone number.

  7. As you are aware, the right to access and/or use the Website (including any or all of the products offered via the Website) may be illegal in certain countries (including, for example, the USA). You are responsible for determining whether you're accessing and/or using the Website in compliance with applicable laws in your jurisdiction and you warrant that gambling is not illegal in the territory where you reside.

B. YOUR SPORTYBET ACCOUNT

  1. Application

    1.1 All applicants must be over 18 years of age to place a bet or register with SportyBet. SportyBet reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. SportyBet takes its responsibilities in respect of under-age gambling very seriously.

    1.2 All information supplied when registering with the site MUST be accurate and complete in all respects. In particular, if using a credit or debit card, the cardholder's name MUST be the same as the name used when registering with the Website. Where this is not the case, the relevant account will be suspended. Where an account is suspended, the relevant customer should contact us. All bets that are placed prior to an account being suspended will stand - win or lose.

    1.3 SportyBet may confirm a customer’s address by posting an address verification letter to the customer. All correspondence will be discreet and the envelope will not display any reference to SportyBet. When such correspondence is initiated, all offers and withdrawal requests may remain pending until the address has been confirmed as correct.

    1.4 By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.

    1.5 As part of the registration process, we may supply your information details to authorised credit reference agencies to confirm your identity. You agree that we may process such information in connection with your registration.

    1.6 Customers may open only one account. Should we identify any customer with more than one account we reserve the right to close or suspend any such customer and SportyBet shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).

    1.7 Customers must keep their registration and account details up to date. This, and your account information, may be amended in the Personal Account section of the Website. If you require any assistance, please contact us.

  2. Account Details

    2.1 SportyBet allows all its customers to choose their own username and password combination. Customers must keep this information secret and confidential as you are responsible for all bets placed on your account and any other activities taking place on your account.

    2.2 Bets will stand if your username and password have been entered correctly (whether or not authorised by you), subject to there being sufficient funds in the account.

    2.3 If, at any time, you feel a third party is aware of your user name and/or password you should change it immediately via the Website. Should you forget part or all of your combination, please contact us.

    2.4 You are responsible for all transactions where your name and account number or name and username are correctly quoted (whether or not authorised by you). If you nominate another person as an authorised user of your account, you shall be responsible for all transactions such person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please contact us.

    2.5 Please note that cardholder details and any other sensitive data should never be sent to us by unencrypted email.

    2.6 The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.

  3. Personal Details

    3.1 Your personal information is processed in accordance with our Privacy Policy.

  4. Suspension and Closure

    4.1 If you want to close your account, please contact us. Any negative balance on your account will fall immediately due and payable to SportyBet, and your account will not be closed until the relevant amount owed to SportyBet is paid in full.

    4.2 SportyBet reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, SportyBet shall be entitled to close or suspend your account if:

    (a) you become bankrupt;

    (b) SportyBet considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;

    (c) SportyBet considers that you have used the Website in an unfair manner or have deliberately cheated or taken unfair advantage of SportyBet or any of its customers;

    (d) SportyBet is requested to do so by the police, any regulatory authority or court;

    (e) SportyBet considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur;

    4.3 If SportyBet closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by SportyBet (together “Claims”) arising therefrom and shall indemnify and hold SportyBet harmless on demand for such Claims. In the circumstances referred to in (a) to (e) above, SportyBet shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).

C. YOUR FINANCES

  1. Deposits and Bets

    1.1 You may only bet with the amount of cleared funds held in your account. Accordingly, if you want to place bets or participate in gaming, you must deposit monies into your account. Further details of how to deposit, withdraw and transfer funds can be found at Deposits/Withdrawals.

    1.2 By depositing funds into your account, you direct us and we agree to hold them, along with any winnings, for the sole and specific purpose of using them (i) to place your sporting and gaming stakes; and (ii) settling any fees or charges that you might incur in connection with the use of our services (Purpose). We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sporting and/or gaming stakes. In such circumstances we may also report this to relevant authorities.

    1.3 All funds that we hold for you are held in separate designated customer bank accounts to be used solely for the Purpose and the bank has acknowledged this. We must return the funds to you if they are not used for the Purpose.

    The bank has acknowledged that your funds are held in those accounts solely for the Purpose. The bank has confirmed that it will not mix customers’ funds in those accounts with any other, including our own, and that it has no claim on the funds itself.

    In view of the above, in the event of our insolvency, your funds are protected. The funds would still belong to you and would not fall into the hands of the liquidator.

    1.4 You agree that we shall be entitled to retain any interest which might accrue on monies held in your SportyBet account.

    1.5 No credit will be offered by any employee of SportyBet, and all bets must be supported by sufficient funds in the customer account. SportyBet reserves the right to void any bet which may have inadvertently been accepted when the account did not have sufficient funds to cover the bet. Should funds be credited to a customer's account in error it is the customer's responsibility to inform SportyBet without delay. SportyBet will recover such funds by account adjustment.

    1.6 Unless otherwise stated, all examples given on the Website are given in KES. For any transaction which requires a currency exchange, the applicable exchange rate will be the mid-rate as quoted by the Financial Times. The currency options available are listed in Appendix One to these Terms and Conditions and on the Website.

    1.7 Once a currency is selected, funds are deposited, wagered and winnings paid in that currency. In order to transact in a different currency, you must close your existing account by contacting us and open a new account with your preferred currency.

    1.8 SportyBet shall be entitled to withhold and/or retain any and all amounts earned or received by you as a result of or in connection with your ‘unauthorised’ use of the Website including activities which are not for an authorised purpose.

  2. Withdrawals

    2.1 Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.

    2.2 Withdrawals can be processed by clicking 'Withdraw' on the Website, subject to there being sufficient funds in your betting account.

    2.3 If the value of a deposit is not played through in full before a withdrawal is requested, SportyBet reserves the right to make a charge to the customer’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.

  3. Other

    3.1 If we incur any charge-backs, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred.

    3.2 We may, at any time, set off any positive balance on your account against any amounts owed by you to SportyBet or any company within the SportyBet group.

    3.3 You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction.

    3.4 Internet gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorised to use your payment card to complete the transaction. However, any bets/wagers accepted from such jurisdictions will stand - win or lose.

D. BETTING PROCEDURES

  1. Placing Bets

    1.1 SportyBet reserves the right to decline all, or part, of any bet requested at its sole and absolute discretion. All bets are placed at your own risk and discretion.

    1.2 We only accept bets made online (including via mobile device or downloadable applications on a mobile device). Bets are not accepted in any other form (ost, email, fax, etc.) and where received will be invalid and void - win or lose.

    1.3 It is the responsibility of the customer to ensure details of their bets are correct. Once bets have been placed they may not be cancelled or changed by the customer. SportyBet reserves the right to cancel any bet at any time.

    1.4 Your funds will be allocated to bets in the order they are placed and will not be available for any other use. SportyBet reserves the right to void and/or reverse any transactions made after a bet has been placed involving allocated funds, either at the time or retrospectively.

  2. Bet Confirmation

    2.1 Bets will not be valid if there are insufficient funds in your account.

    2.2 A bet that you request will only be valid once accepted by SportyBet’s servers. Each valid bet will receive a unique transaction code. We shall not be liable for the settlement of any bets which are not issued with a unique transaction code. If you are unsure about the validity of a bet, please check your account history, or contact us.

    2.3 Notwithstanding the above, if bets are placed via a credit or debit card they are not valid until we have received payment in full. The bet will be automatically void if we have not received the payment prior to the relevant event commencing.

    2.4 Should a dispute arise, you and SportyBet agree that the SportyBet transaction log database will be the ultimate authority in such matters.

  3. Offers

    3.1 All customer offers are limited to one per person, family, household address, email address, telephone number, linked M-pesa account, mobile device (e.g. mobile or tablet), application download or shared computer (e.g. public library or workplace).

    3.2 Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers (e.g. where common betting patterns across the same fixture/markets have been identified across accounts), which due to a deposit bonus, enhanced payments, free and risk free bets, or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, SportyBet reserves the right to reclaim the bonus element of such offers and in SportyBet’s absolute discretion settle bets at the correct odds, void the free and risk free bets or void any bet funded by the deposit bonus. In addition, SportyBet reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, free and risk free bet or additional payment to cover administrative costs. SportyBet further reserves the right to ask any customer to provide sufficient documentation for SportyBet to be satisfied in its absolute discretion as to the customer’s identity prior to SportyBet crediting any bonus, free and risk free bet or offer to the customer’s account.

    3.3 SportyBet reserves the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at SportyBet’s sole and absolute discretion. Offers only apply to customers who have made an actual/real money deposit with SportyBet.

    3.4 SportyBet reserves the right to amend the terms of or cancel any customer offer or promotion at any time.

  4. Settlement and Payouts

    4.1 All bets are subject to the Rules for the relevant sport / market / game set out in the How to play section and the provisions set out in Appendix Two to these Terms and Conditions.

    4.2 SportyBet reserves the right to suspend a market and/or cancel any bet at any time. When a market is suspended any bets entered will be rejected. SportyBet also reserves the right to cease betting on any markets at any time without notice.

    4.3 The "Potential Win" calculation available on the Website is for information purposes only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the "Potential Win" figure is reduced accordingly.

    4.4 Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.

    4.5 Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and SportyBet reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.

    4.6 SportyBet reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) match-rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with SportyBet across any or all of our betting channels. Any decision made by SportyBet in this regard will be conclusive. If any customer owes any money to SportyBet for any reason, we have the right to take that into account before making any payments to that customer.

    4.7 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, SportyBet reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.

    4.8 For events where there is no official "off" declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc.) at the time the bet was placed. If the outcome of an event/market is known SportyBet reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by SportyBet staff relate to GMT unless stated otherwise.

    4.9 In-Play Betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc.) we reserve the right to void the bet, win or lose.

    4.10 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.

    4.11 Where a customer gives ambiguous instructions, SportyBet reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of SportyBet is final.

E. USE OF THE WEBSITE

  1. Information and Content

    1.1 Information accessed by you on the Website (including results, statistics, sporting data and fixture lists, odds and betting figures) is for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited. No warranty is given as to the uninterrupted provision of such information, its accuracy or as to the results obtained through its use. It should not be relied upon when placing bets, which are made at your own risk and discretion.

  2. Your Equipment

    2.1 Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website. SportyBet does not guarantee that the Website will operate without faults or errors or that the SportyBet services will be provided without interruption. SportyBet does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet or telecommunication service provider (including, for example, if you are unable to place bets or to view or receive certain information in relation to particular events).

    2.2 For customers using SportyBet’s mobile sites for the placing of bets, please note that SportyBet will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on, and will also not be responsible for any call, data or other charges incurred whilst using the software.

  3. Fair Use

    3.1 The Website and SportyBet products may only be used for the purposes of placing bets on events and/or gaming products.

    3.2 You must not use the Website for any purpose which (in SportyBet’s opinion) is illegal, defamatory, abusive or obscene, or which SportyBet considers discriminatory, fraudulent, dishonest or inappropriate.

    3.3 SportyBet will seek criminal and contractual sanctions against any customer involved in fraudulent, dishonest or criminal acts via or in connection with the Website or SportyBet's products. SportyBet will withhold payment to any customer where any of these are suspected. The customer shall indemnify and shall be liable to pay to SportyBet, on demand, all Claims (as defined in paragraph B.4.3 above) arising directly or indirectly from the customer’s fraudulent, dishonest or criminal act.

  4. Software and Technology Issues

    4.1 In order for you to use certain products offered on the Website you may need to download some software (for example, casino games that are made available via a flash player). Also, certain third party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not accept those third party terms and conditions, do not use the relevant third party software. SportyBet does not accept any liability in respect of any third party software.

    4.2 You are only permitted to use any and all software made available to you via the Website for the purpose of using products on the Website and, save to the extent permitted by applicable law, for no other purposes whatsoever.

    4.3 We hereby grant to you a personal, non-exclusive, non-transferable right to use the relevant software, for the sole purpose of using/playing products on the Website (including the online casino), in accordance with the following provisions.

    (a) You are not permitted to: (i) install or load the software onto a server or other networked device or take other steps to make the software available via any form of "bulletin board", online service or remote dial-in or network to any other person; (ii) sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these terms and conditions) your licence to use the software or make or distribute copies of the software; (iii) enter, access or attempt to enter or access or otherwise bypass SportyBet’s security system or interfere in any way (including but not limited to, robots and similar devices) with the relevant products or the Website or attempt to make any changes to the software and/or any features or components thereof; or (iv) copy or translate any user documentation provided 'online' or in electronic format. In addition, and except to the minimum extent permitted by applicable law in relation to computer programs (including, the purposes expressly permitted by Section 296A(1) or Section 50(B)2 of the Copyright Designs and Patents Act 1988), you are not permitted to: (a) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the software; or (b) reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the software or to create derivative works based on the whole or on any part of the software.

    (b) You do not own the software. The software is owned and is the exclusive property of SportyBet or a third party software provider company (the "Software Provider"). Any software and accompanying documentation which have been licensed to SportyBet are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give you ownership of any intellectual property rights in the software.

    (c) The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. SportyBet hereby excludes all implied terms, conditions and warranties (including any of merchantability, satisfactory quality and fitness for any particular purpose). SportyBet does not warrant that: (i) the software will meet your requirements; (ii) the software will not infringe any third party’s intellectual property rights; (iii) the operation of the software will be error free or uninterrupted; (iv) any defects in the software will be corrected; or (v) the software or the servers are virus-free.

    (d) In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither SportyBet nor the Software Provider will have any liability to you or to any third party in respect of such errors. SportyBet reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors.

    (e) You hereby acknowledge that how you use the software is outside of SportyBet’s control. Accordingly, you load and use the software at your own risk. SportyBet will not have any liability to you or to any third party in respect of your receipt of and/or use of the software.

    (f) The software may include confidential information which is secret and valuable to the Software Provider and/or SportyBet. You are not entitled to use or disclose that confidential information other than strictly in accordance with these Terms and Conditions.

    4.4 While SportyBet endeavours to ensure that the Website is available 24 hours a day, SportyBet shall not be liable if for any reason the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including your access to it.

    4.5 You must not misuse the Website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, you must not access without authority, interfere with, damage or disrupt the Website or any part of it; any equipment or network on which the Website is stored; any software used in connection with the provision of the Website; or any equipment, software or website owned or used by a third party. You must not attack our Website via a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website, software or to your downloading of any material posted on it, or on any website linked to it.

  5. Third Party Content

    5.1 SportyBet receives feeds, commentaries and content from a number of suppliers. Certain third party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third party terms and conditions, do not use the relevant feeds, commentaries or content.

    5.2 SportyBet does not accept any liability in respect of any third party feeds, commentaries and content.

    5.3 SportyBet does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in SportyBet’s absolute discretion) to bet/wager on any market or event where the third party service provider is providing a service to SportyBet . SportyBet will void any bet/wager where it determines in its absolute discretion that such betting/wagering has taken place.

    5.4 Where the Website contains links to third party websites and resources, these links are provided for your information only. SportyBet has no control over the content of these sites or resources, and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services (if applicable).

  6. Errors

    6.1 SportyBet will not be liable for any errors in respect of bets including where: (i) SportyBet has incorrectly stated the relevant odds/spreads/handicap/totals amount; (ii) SportyBet continues to accept bets on closed or suspended markets; (iii) SportyBet incorrectly calculates or pays a settlement amount; or (iv) any error occurs in a random number generator or pay tables included, incorporated or used in any game or product.

    6.2 Incorrect Price - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the SportyBet revised price. Where a revised price is deemed less than 1.01 then bets will be void.

    Where there is sufficient time before the start of an event, SportyBet will endeavour to contact the customer and may allow the option of cancelling the bet in our absolute discretion.

    6.3 Incorrect Count/Line/Spread/Handicap/Total - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the count, line, spread, handicap or total taken at the SportyBet revised price except for the following situations:

    i) Where a revised price is deemed less than 1.01 then bets will be void.

    ii) Any bet placed on a count, line, spread, handicap or total where the outcome is already known when the bet was placed will be void.

    6.4 Where there is sufficient time before the start of an event, SportyBet will endeavour to contact the customer and may in our absolute discretion allow the option of cancelling the bet.

    6.5 Incorrect Fixture - Where the wrong player or team is quoted within a fixture name all bets will be void. Such determination to be in SportyBet’s absolute discretion.

    6.6 Wrong Participant - If a wrong participant is quoted for any match or event, bets placed on that participant will be void; other participants may also be void. Such determination to be in SportyBet’s absolute discretion.

    6.7 Late Bets - If for any reason a pre-event bet is inadvertently accepted after a match or event has commenced, bets will be settled as follows:

    i) If the event and market is covered In-Play then bets will stand at the revised price at the time the bet was placed (where a revised price is deemed less than 1.01 then bets will be void), unless the outcome is already known in which case such bets will be void.

    ii) If the event or market is not covered In-Play then the bet will stand as long as the selected participant or team has not gained a material advantage (e.g. a score, sending off for the other team etc.). Where a material advantage has been gained SportyBet reserve the right to void the bet, win or lose. Any bet placed where the outcome is already known, including In-Play, will be made void.

    6.9 Obvious Error - Maximum Winnings - The maximum amount which can be won for a bet placed where there is an Obvious Error and a revised price is USD 5,000 or its equivalent, unless the expected winning amount of the original bet was greater than USD 5,000 or its equivalent. In such circumstances, the winning amount of the bet placed at the revised price will equal that of the original bet with any excess stake becoming void.

  7. Other

    7.1 SportyBet actively monitors traffic to and from the Website. SportyBet reserves the right in its sole discretion to block access where evidence indicative of automated or robotic activity is found.

    7.2 SportyBet reserves the right to restrict access to all or certain parts of the Website in respect of certain jurisdictions.

    7.3 SportyBet may alter or amend the products offered via the Website at any time and for any reason.

    7.4 From time to time, all or part of the Website may be unavailable for use by you because of our maintenance of the Website and/or alteration or amendment of any of the Website products.

SportyBingo

  1. SportyBingo is a sort of a "Lucky Draw" game. Prizes of SportyBingo are distributed as Cash. To be eligible for the lucky draw, customers must purchase shares of a given item.

  2. Each purchased share will correspond to a given number. If a customer has purchased 11 shares, this means that the customer also has 11 corresponding numbers attributed to each share. These can be viewed in the customer's orders.

  3. When a lucky draw of an item starts, a lucky number will be generated. The lucky number will be generated as follows:

    (a) Every item has a total of X purchasable shares.

    (b) Above generated number is moded by total share number of this prize and the remainder plus one is the final lucky number.

  4. The holder of a share with the same number as the lucky number will be the winner of this item!

F. OUR LIABILITY

  1. SportyBet does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).

  2. While SportyBet endeavours to ensure that the information on the Website is correct, SportyBet does not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies, or information that is out of date. SportyBet is under no obligation to update such material. The information and material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, SportyBet provides you with the Website on the basis that SportyBet excludes all representations, express or implied warranties, conditions and other terms which but for these terms and conditions might have effect in relation to the Website.

  3. SportyBet’s total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:

    (a) the value of the bets you placed via your account in respect of the relevant bet or product that gave rise to the relevant liability; and

    (b) the amount of applicable monies, where such monies have been misplaced by us.

    (c) USD 5,000 (or its equivalent) in respect of any other liability.

  4. SportyBet shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for any of the following (whether incurred directly or indirectly):

    (a) loss of profits;

    (b) loss of business;

    (c) loss of revenue;

    (d) loss of opportunity;

    (e) loss of data;

    (f) loss of goodwill or reputation; or

    (g) any special, indirect or consequential losses,

    Whether or not such losses were within the contemplation of the parties at the date of these terms and conditions.

G. OUR INTELLECTUAL PROPERTY RIGHTS

  1. The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is SportyBet, its affiliates or other third party licensors.

  2. All product and company names and logos mentioned on the Website are the trademarks, service marks or trading names of their respective owners, including SportyBet.

  3. Except to the extent required to use a product for the purpose of placing bets, no part of the Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including text, graphics, video, messages, code and/or software without our express prior written consent.

  4. If you make use of a feature that allows you to upload material, information, comments, postings or other content to the Website ("User Content"), then the User Content will be considered to be non-confidential and non-proprietary and SportyBet has the right to use, copy, distribute and disclose to third parties any User Content for any purpose. SportyBet also has the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights or of their right to privacy. SportyBet has the right to remove, amend or edit any User Content you make on the Website.

  5. Any commercial use or exploitation of the Website or its content is strictly prohibited.

H. OTHER PROVISIONS

  1. These Terms and Conditions, the Privacy Policy, the Cookies Policy and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to their subject matter. You acknowledge and agree that in entering into and agreeing to these Terms and Conditions, the Privacy Policy, the Cookies Policy and any document expressly referred to in them and any guidelines or rules posted on the Website you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person (whether party to this agreement or not) other than as expressly set out therein. Nothing in this clause shall operate to limit or exclude any liability for fraud or fraudulent misrepresentation.

  2. In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms and Conditions or by law, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.

  3. The rights and remedies provided by these Terms and Conditions are cumulative and (unless otherwise provided in these Terms and Conditions) do not exclude any other rights or remedies available in law.

  4. If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect.

  5. You shall execute or cause to be executed all documents and do or cause to be done all further acts and things consistent with the terms of these Terms and Conditions that SportyBet may from time to time reasonably require in order to vest in and secure to SportyBet the full benefit of rights and benefits to be transferred or granted to SportyBet under these Terms and Conditions and for the protection and enforcement of the same and otherwise to give full effect to the terms of these Terms and Conditions.

  6. Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other in any way unless expressly provided otherwise in these Terms and Conditions.

  7. SportyBet shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control including (without limitation) any telecommunications network failures, power failures, failures in third party computer hardware or software, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.

  8. SportyBet may assign, transfer, charge, sub-license or deal in any other manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions, to any party including any company within the SportyBet group.

  9. Any notice to be given under these Terms and Conditions must be in writing, in English and may be served by hand delivery, first class post, recorded delivery or registered post or airmail, email or fax to: (a) in the case of SportyBet , the address of the relevant SportyBet company as set out at the beginning of these Terms and Conditions or as displayed on the Website; and (b) in respect of notices given by SportyBet to you, pursuant to the customer registration procedure (including any amendment to those details you have notified to SportyBet). Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by first class post, recorded delivery or registered post, at 09.30 (GMT) on the second clear day after the date of posting; (c) if sent by pre-paid registered airmail, at 09.30 (GMT) on the fifth clear day after the date of posting; (d) if sent by email, at the time of sending; and (e) if sent by fax, at the time of transmission by the sender.

  10. The Appendices, the Privacy Policy, and any document expressly referred to in them and any guidelines or rules posted on the Website form an integral part of these Terms and Conditions and shall have effect as if set out in full in the body of these Terms and Conditions. In the event of any inconsistency between the main body of these Terms and Conditions and the Appendices, the Privacy Policy, and/or any document expressly referred to in them and any guidelines or rules posted on the Website, unless stated otherwise, the main body shall prevail.

I. COMPLAINTS, DISPUTES, GOVERNING LAW AND JURISDICTION

  1. Should there be any claim or dispute arising from a past or current transaction, please contact us. If SportyBet is unable to settle the dispute, SportyBet will refer the dispute to an arbiter, whose decision will be final (save in respect of any manifest error) subject to full representation given to all parties involved. No dispute regarding any bet/wager will result in litigation, court action or objection to a bookmaker’s licence or permit (including any remote operator’s licence or personal licence) unless SportyBet fails to implement the decision given by arbitration.

  2. Settlement of bets on American sports: In all cases bets on American sports will be settled using statistics and results as provided by each sport's governing body (obvious errors excepted). The relevant governing bodies are as follows, NFL, NCAAF, CFL, NBA, NCAAB, NHL, MLB, NASCAR, MLS and the PGA tour.

  3. Subject to paragraph B.3.1 above, these Terms and Conditions and any dispute or claim arising out of or in connection with it or its subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of Kenya.

  4. By accepting these Terms and Conditions and/or placing bets or wagers and/or making use (whether authorised or not) of the facilities offered by SportyBet (whether through the Website or otherwise), you irrevocably agree that the courts of Kenya shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions. Notwithstanding the foregoing, SportyBet shall be entitled to bring a claim against a customer in the court of the customer's country of domicile.

Appendix One

CURRENCY OPTIONS AVAILABLE AT SportyBet

Kenya Shillings (KES)

Appendix Two

BETTING PROVISIONS

Sports and Special Event Betting

We accept bets/wagers for sporting and other special events that are advertised on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g. Soccer, Tennis, Boxing, etc. In a match between two teams where the participants are named, if any player is replaced prior to the match starting, all match bets placed prior to the change will be void, win or lose. Our general betting rules will apply to any situations not covered by the special rules.

The result of a match or event will be determined on the day of its conclusion for betting purposes, subject to confirmation by the relevant sport's governing body. Any subsequent enquiry that may result in an overturned decision will not be recognised by SportyBet, and original settlement of bets will stand.

If the venue for a sporting event is changed, all bets placed based on the original venue will be made void and stakes refunded, unless otherwise stated.

Minimum bets amount

The minimum bets amount for each order is the relevant value defined below based on the currency of the user’s account:-KES 50.

Maximum Winnings

The maximum winnings for each bet is the relevant value defined below based on the currency of the user’s account:-KES 1,000,000.

Multiple bets which combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other.

For example, in a soccer match involving Arsenal and Everton:

If the odds for Manchester United to win at home against Tottenham are 2.00 and the correct score odds for Manchester United to win 1-0 is 8.00, by having the multiple bet of Manchester United to win and the correct score to be 1-0, a customer would be getting 16.00 for an bet that should have odds of 8.00, as if Manchester United win 1-0 they would automatically have won the match.

An exception to this rule is where special odds are offered for the combined eventuality, e.g. First Player to Score/Correct Score, known as a Scorecast.

When the related parts of a bet are resolved at different times but still within the same tournament, the bet will be settled as instructed, with the price of the second or subsequent selection being determined at each individual stage.

For example, a multiple bet of:

Nadal to win the semi-final of Wimbledon; and

Nadal to win the Wimbledon tournament outright.

As the odds of the second selection depends on the outcome of the first, the odds of Nadal winning the tournament at the time the bet was struck cannot be used to calculate the multiple bet, and the correct odds after the initial selection is completed will be attributed instead.

Multiple bets which combine different selections within different events are also not accepted where the outcome of one affects or is affected by the other.

For example, a multiple bet selecting:

Formosa to win the 2000 Guineas; and

Formosa to win the Derby.

As the odds for Formosa to win the Derby depend on whether she wins the 2000 Guineas, the odds for her to win the Derby at the time the bet was struck cannot be used to calculate the multiple bet. A special price to win both races will be quoted instead.

In the case of all multiples including selections with related outcomes, if a bet is taken inadvertently SportyBet reserves the right to void part of or the whole of the bet.

These Terms and Conditions are effective from 01/01/2018.

Responsible Gambling

SportyBet is committed to Responsible Gaming. We are dedicated to make gaming as an enjoyable leisure activity and provide an enjoyable betting experience to all involved parties. The majority of players enjoy the entertainment and gaming services we provided but for some people gaming may stop being a harmless leisure activity and become a problem. SportyBet has a series of measures for responsible betting which allow customers to limit their spending and it is a mature way of ensuring all involved parties stay in control.

Stay in Control, It's Only a Game

We believe that gaming should always be an enjoyable activity and our customers can have fun from betting. Please kindly remember these following tips, it may help you to keep in control and make sure gaming will not become a problem.

  1. Only place bets with amounts that you can afford to lose.
  2. Gambling should be entertaining and not be seen as a way of making money.
  3. Bet sensibly and never chase your losses.
  4. Keep track of the time and amount you spend.
  5. Balance gambling with other activities. Think about if you are still having fun from betting if gaming is your only entertainment.
  6. Take regular breaks from gambling. You can use your self-exclusion option and our well-trained staff will call you to confirm your decision.
  7. Don’t gamble when under the abnormal conditions such as alcohol or when you’re upset.

Getting Help

If you need to talk with somebody about betting problem, you can contact our customer service. Moreover, there are many self-help organizations that provide help and assistance to people who have a problem with betting.

Restrictions of Minors

It is against the law for those under the age of 18 to gamble, and SportyBet takes its responsibility to prevent underage gambling very seriously.

  1. Players who are below the age of 18 are prohibited from gambling.

  2. We have measures to refuse under-age betting. Each person who wants to sign up for a new account at SportyBet must tick the box ensuring they are over 18 years old. The registration will be rejected if they do not tick the box.

  3. Each person should fill in detailed personal information including name, date of birth, address to make sure that the person is over 18 years.

  4. The payment services of SportyBet are based on mobile money. Players have to be aged 18 or above to register such services and they must have a valid national ID card.

  5. Other suggestions in order to avoid having minors from gambling at SportyBet:

    a) Do not share details such as: username, password, among other sensitive information.

    b) Lock your computer with a password if you are using a public or shared computer.

    c) Enlighten your kids on any potential risks concerning gambling.

  6. Use Websites Filtering software. There are a number of third party applications that you can use in order to monitor or restrict access to the internet:

    a) Net Nanny (www.netnanny.com): a general blocking software that protects children from accessing inappropriate web content. Also available for iOS and Android devices.

    b) CYBERsitter (www.cybersitter.com): a filtering software which allows parents to choose which websites to block.

    c) GamBlock (www.gamblock.com): a specific blocking software for gambling websites. Also available for Android devices.

Problem Recognition

SportyBet believe the majority of players enjoy the experience from betting in a responsible manner. However, for some reason, a small number of players might have a harmful impact from gambling. By answering such self-assessment questions below, it will help you consider if you have a problem:

  1. When you lose money, do you feel lost or depressed?
  2. When you lose money, do you want to gamble again to win money back ASAP?
  3. Do you run out of all money on betting in your account?
  4. Have you borrowed money from others and spend on betting?
  5. Have you lost interest in your family, friends or hobbies because of betting?
  6. Do you ever feel suicidal because of betting?

Self-Exclusion

SportyBet provide Self-Exclusion option that allows players to temporarily close their account for a specified period. During this period, players will not be able to bet or play games, although players can still login to withdraw any remaining balance. However, please be noted that players can’t re-open the account during this period. We suggest players to consider this option or seek support from our customer service to help dealing with this problem.

Friends and Family

SportyBet believes betting problems might have a negative impact on the player’s friends and family. If you are concerned that one of your friends or family members has gambling issues, the following are some signs of such issues:

  1. Uncontrolled spending
  2. Lying about gaming behavior
  3. Constantly borrowing money or even stealing
  4. Lost interest in hobbies or has an abnormal situations
  5. Neglects work or studies

In cases such as above or other special cases, we highly recommend that you have the courage to contact us and to seek help.

Privacy Policy

This Privacy Policy is agreed between you and SportyBet’s corporate entities (‘SportyBet’, ‘We’, ‘Us’ or ‘Our’ as appropriate). SportyBet will only process your personal data for the purposes for which it collected it, namely to provide you with an online betting service.

SportyBet does not normally share your data with any other third parties; however, at times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

You have a right to access your data and request it to be changed or deleted at no cost to yourself. You also have a right to stop receiving marketing information. You may do this by just removing the tick mark in the My Account page when you login.

By submitting your information to us and using the Website you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy please do not use the Website or otherwise provide us with your personal information.

Introduction

Your privacy is important to SportyBet. We follow closely the laws and ensure legality. We endeavour to keep your personal information protected at all times by implementing adequate technical and organizational controls. Please take a moment to read the following policy to learn how we handle your personal information, as your use of our services will indicate your acceptance of its content.

Purpose of Collection

We collect and use your personal information to satisfy legal and regulatory requirements; for historical and statistical purposes; for security and control and for the smooth provision of our services. From time to time, we may also use your personal information to contact you by mail, email, telephone or mobile phone to introduce you to our products or any events, activities, projects, plans, developments, undertakings and special offers taking place, being promoted or supported by S. The data supplied by you upon registering online or thereafter shall be kept by SportyBet and will solely by used to determine the legality of registration and activity on the Website. By supplying us with your information you confirm that you do not consider use of your information in accordance with this Privacy Policy to be a breach of your rights under “The Act”. We encourage you to contact us at any time and remind you of your right to opt out at any time from receiving any promotional or marketing materials from us.

Disclosure to Third Parties

As a policy SportyBet will not disclose any personal information to anyone other than those employees that need access to your data to provide you with a service. We may, however, be required by law or legal process to disclose your personal information to authorities.

Protection of Information

SportyBet safeguards the security of the data you provide us with physical, electronic, and managerial procedures. Please note that we cannot guarantee that any data transmitted over the Internet is completely secure. Accordingly, we encourage you to take every precaution to protect your personal data when you are on the Internet.

Access of Information

The Management of SportyBet together with the Fraud Team will have the right to access the submitted personal information relating to the registered players. You always have a right of access the information we have about you. To review and update your personal contact information, simply contact SportyBet and you will be provided with information about your personal data we hold. If you prefer you may contact our Customer Service using the contact details available on the site. Additionally, you have the right to have any inaccurate information corrected and where applicable, erased. It is our right to ask you to provide us with a written request for information we hold about you.

Commitment to privacy

To make sure your personal information remains confidential; we communicate these privacy guidelines to every SportyBet employee. SportyBet’s Website may, from time to time, contain links to other sites. SportyBet does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of any such company. If we are going to use your personal information differently from that stated at the time of collection, we will inform you accordingly. SportyBet’s Privacy Policy is subject to change at any time. It is in your interest to review the privacy policy regularly for any changes.